This Cookie Policy explains how Heaps of Wins Casino (“we”, “us”, “our”) uses cookies and similar technologies on the https://www.heapsofwinsplay.com/en/ website (“the Site”). This policy provides detailed information about the types of cookies we use, their purposes, and your rights regarding cookie management. By accessing or using our Site, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. Cookies enable the website to recognize your device, retain your preferences, and improve your user experience. They may also be used for security, analytics, and advertising purposes.
2. Types of Cookies Used
Heaps of Wins Casino uses several types of cookies to ensure optimal functionality and user experience for residents of New Zealand. The main categories are as follows:
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Strictly Necessary Cookies: These cookies are essential for the operation of our Site. They enable you to navigate the platform, access secure areas, and use core features such as account login and transactional functions. Without these cookies, the Site cannot function properly.
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Performance Cookies: These cookies collect information about how visitors use our Site, for example, which pages are visited most often or if users receive error messages. These cookies help us improve the Site’s performance and user experience. They do not collect information that directly identifies a visitor.
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Functionality Cookies: Functionality cookies allow the Site to remember choices you make (such as language preferences or region) and provide enhanced, more personalised features. These cookies help tailor your experience to your specific needs.
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Targeting/Advertising Cookies: These cookies are used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns. They track your browsing habits and may be placed by third-party advertising networks with our permission.
3. Purposes of Using Cookies
We use cookies for the following specific purposes:
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To authenticate users and prevent fraudulent activity.
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To remember your login details and maintain your session while you are logged in.
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To store your preferences, such as language selection and displayed content.
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To collect aggregated data about Site usage for statistical analysis and performance improvements.
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To personalise content and advertisements based on your interests and browsing behaviour.
4. Third-Party Cookies
We may allow third-party service providers, including analytics and advertising partners, to set cookies on your device. These third parties may collect data about your online activities over time and across different websites. We do not control the use of these cookies and encourage you to review the privacy policies of these providers for further information.
5. Cookie Duration
Cookies may be classified as session cookies or persistent cookies. Session cookies are temporary and expire once you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of each cookie we use will vary depending on its purpose and the requirements of our Site’s functionality.
6. Managing and Disabling Cookies
You have the right to accept or refuse cookies at any time. Most web browsers are set to accept cookies automatically, but you can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may impact your ability to use some features of the Site, such as payment methods access and transaction processing. For more information on how to manage cookies, please refer to your browser’s help section.
7. Consent and Withdrawal
By continuing to use our Site, you consent to our use of cookies as described in this policy. If you wish to withdraw your consent at any time, you can do so by adjusting your browser settings to block or delete cookies or by using any provided cookie management tools on our Site.
8. Data Security and Privacy
Heaps of Wins Casino is committed to protecting your personal data and ensuring compliance with applicable privacy laws in New Zealand. We process information collected by cookies in accordance with our Privacy Policy, which outlines how we collect, use, store, and protect your data. We take appropriate technical and organisational measures to safeguard your information against unauthorised access or misuse.
9. Updates to This Cookie Policy
We reserve the right to update or modify this Cookie Policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date indicated. We encourage you to review this policy periodically to stay informed about how we use cookies.
10. Contact Information
If you have any questions, concerns, or requests regarding our Cookie Policy or our data protection practices, please contact us using the contact form available on our Site or by emailing our support team as provided in the Site’s contact details.
This Cookie Policy is intended to ensure transparency regarding our use of cookies for users in New Zealand and to uphold your rights under applicable laws and regulations.